Checking the tracking code, I see that my package has been delivered but I didn't receive anything. What should I do?


We advise you to check the proof of delivery and the signature on it. If you allowed the delivery without a signature, please check with your neighbours if someone received it on your behalf. If you still can't find your package, please contact our customer service at customer@xerjoff.com or on WhatsApp at +39 331 633 2177